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Anyone who has owned or worked for the company know that the constant advancement of technology goes hand in hand with the progress of business communication. In the last ten years has tremendous technological advancements that have occurred in their relationship changed so that we do business so drastically that we view communication development pre-2000 “Vintage”. So the conversation on current trends, be aware that in a few days they will be old development.
Cloud computing is the latest trend to hit business communication. The simple way to describe cloud computing is by comparing it to the electricity grid. A ‘cloud’ on shared servers provide resources such as software and data to a host of other computers – all on demand. In reality computing cloud is a natural development of the web-based world of communications. It takes control of the technological infrastructure of the hands of IT professionals, who can now focus on their areas of expertise, such as development. The use of cloud computing from a business point of view communication comes in the discussion of finance. Small and medium businesses no longer have the need to buy, install and maintain their own server. Capital expenditure budgets are reduced, possibly involving the transformation of these dollars to the activities of the expenditure side of the ledger. Another major benefit of cloud computing in business is how it lowers the barriers to entry into the market. New companies can simply provide an appropriately equipped to produce their product, computer and Internet connection, and be ready to pass on to its customers.
book reader is one of the latest trends appear in business communication horizon, but it is not clear whether the purveyors store has to fully appreciate the potential. The book reader has the ability to scan the printed material, recognize letters and text-to-speech software, play it on the user’s computer or Mobile Audio Player. In other words, you could listen to this article on your iPod. Most business people get their emails on their phone and check, now a large volume documents, contracts, training manuals and other printed matter could be downloaded to any device. The impact on business communication is potentially quite significant, but the software is not extensively tested or used as yet.
Social networking has publicly from only being used socially important and viable approach to customer relationship management (CRM). Using tools like Facebook, blogs, public forums and wiki pages, companies can better know how to attract and keep customers. CRM begins with acquiring new customers through contact management, sales and customer satisfaction. Increased CRM occurs through excellent business communication and use of customer service tools such as expert product and ease of procurement. Keep customers occurs through loyalty and rewards. CRM software or databases can inform business owners of long-term customers and provide the means to identify them through promotional activities.
Optimizing each stage of business communication will always be a trend in business. Making it easier for customers to send and receive content or communication from you is more important. Many companies are choosing to create interactive websites where customers can achieve report, invoice and the goods when they feel the need. This creates a whole new level of service quality, as well as opening up the field of business communication. No longer is the customer waiting for 9 am on Monday morning.
PowerPoint presentations have been around for more than a decade, but they are still valuable audio tool in business communications. Dynamic presentations aimed to teach the customer about the product or service are full of potential and have a much clearer results than a one-dimensional oral presentation. Even the phones are used in a more effective way of business communication, and not always to speak. Email, text messaging and the internet are available and very useful tool for any business person. Plus book readers (as mentioned above) will soon allow business-related documents for reading on a cell phone.
Technology will continue to advance and new communication devices will come. The trick to successful business communication is to monitor trends and learn how they can do business better.
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Source by Chris Haycox