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Are you the type of employee who keeps his nose down and work ethic up, usually avoid office Chit Chat and water-cooler talk? According to the Boston Globe article, “ Office of small talk is part of the business, too,” to participate in a unique and appropriate small talk with colleagues can prove beneficial to your career.
First, people like to work with nice people, so generally, friendly conversation can help build rapport and relationships with others that you are in touch with daily or weekly. From more strategic perspective, office Chit Chat can help you determine who can help your career, and who could possibly prevent it.
Here is how you can improve your skills to chit chat with anyone, but avoid common communication mistakes that can backfire on your career.
take a cue from salespeople. If you are in sales or customer service, it is given the ability to speak casually with customers and prospects is the key to success. How do they do it? It helps to have a genuine interest in other people. It is more important to pay attention and be a good listener.
Look for cues that one really wants to talk to you. Do they look busy or rushed? They turn and join, or support off? If someone does not seem receptive to conversation, or if it feels like the other person wants to wrap it up and get back to work, to leave them in peace and talk later.
Know basic work habits conversation. When it comes to talking with coworkers or clients, let common sense prevail. Avoid politics and religion, and anything remotely controversial. You never know where people stand on things, and it could come back to bite you. Also, avoid personal stuff that you would not third party will hear or walk.
Instead, keep a current of news, sports, entertainment and special issues in your area of business, and comment if the subject comes up. It is safe to say your opinion, but keep your personal or accusatory comments out of it, like “I can not believe you would support such a cause!” or “What on earth makes you think that?”
Ask questions and get to know the interests of the people around you. A great way to engage someone to ask advice on something, such as measuring the Broadway play or a place to go on vacation. Once you get to know people, have some questions in mind ahead of time when the opportunity arises.
If the other party procedures to join the conversation, including him or her and the conversation.
It is important to let the conversation go on too long, as it is easily perceived by others as slacking and inappropriate. To close the conversation politely, saying something like, “It was very interesting, we have to talk again” or “I have a report that I’ve got to get over. Can we touch base later?”
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Source by Lynda Silvestro